What is VinnyChat and How Can You Use It? 🤔
👉 Wondering about VinnyChat and how it can enhance your communication within Vincere? Look no further!
⭕ Streamline Your Internal Communications
Are you juggling between WhatsApp, Email, Slack, MS Teams, and more for your team communications?
👋 Say hello to VinnyChat! It's the all-in-one embedded chat and collaboration platform designed to keep your team seamlessly connected.
🗝️ Key Features and Benefits
Integrated Communication: VinnyChat is integrated right into Vincere, ensuring smooth communication without switching between multiple platforms.
Real-time Collaboration: Collaborate with your team members in real time, sharing ideas, updates, and files effortlessly.
Mobile Accessibility: Access VinnyChat on the go with the new Vincere mobile app, available for both iOS and Android devices.
Ready to dive in? Click the link below to jump to the section that interests you ⏬
1. What is VinnyChat?
👉 Watch the video below for a quick tour of VinnyChat:
VinnyChat is a new way to communicate with your team. Heard of Slack or MS Teams? Well, VinnyChat is ‘Slack for Recruiters’.
Available now on Vincere desktop AND new mobile app (iOS and Android).
Tag records: instantly share links to Candidate, Contact, Job, Company, and Placement records.
Public/private groups: channel-based messages for different teams, specific projects/ job assignments, or company-wide announcements
Introducing ‘Shoutouts’: create company templates for ‘Shoutouts’ so you can celebrate wins together & give recognition to your team
Zoom integration: jump on video calls with our pre-built Zoom integration
Share files: resumes, images and any other documents
Gifs & Emojis: keeps things fun with our Giphy plugin...a surefire hit with your team
Start threads to organize conversations
Use @mentions to notify your teammates and get their attention
Mark messages as unread
Search groups
Receive mobile push notifications: stay in the loop no matter where you are
Receive VinnyChat alerts via email
Configure notifications: manage your VinnyChat notification preferences
Quick Guide To Getting Started with VinnyChat
⭕ Creating a new VinnyChat account:
From your Vincere account, look for the CommsHub icon on the top right next to the blue + Add button.
Click on it and Comms Hub will open in another tab
You will then see a Welcome page where you can create your VinnyChat username*.
You can use the system-generated username or create a new one. If your username is accepted, you'll see a green tick appear.
Click on the blue Create button to go to Comms Hub.
Now your profile is set - ready to start chatting? 🤩
📋 Note: a valid username needs to meet these requirements:
Must begin with a letter
Must not begin with the symbols: .(dot) - (dash) _ (underscore)
Must contain between 3 to 22 characters (including numbers)
Must be in lowercase
⭕ Overview of VinnyChat:
Sidebar
👉 Quickly access your User Settings, Chat (Direct Messages), Groups, Shout-outs, Notifications, or Twilio SMS.
User Settings
Change your status: set yourself as Away or Online. When Away, notifications will be muted.
Configure your Vincere notifications: Which activity notifications would you like to receive?
Keep track of your messages and file limits.
Chat (Direct Messages): one-on-one conversations between you and a teammate.
Groups: Send messages or share files in private or public groups. Groups can be teams, projects, office locations such as Sales teams, New placements, etc., anything that is related to your business or recruitment processes.
Shout-outs: Share shout-outs to give your teammate recognition. Perhaps a new placement, one-year anniversary, etc. Learn more about Shout-outs here.
Notifications: Keeps you informed in real-time about activities such as new applications, completed interviews, new placements, etc.
Threads: a conversation consisting of an initial message and its replies. Threads help to create organized discussions around specific messages.
Recently Read: Chats, Groups, Shout-outs that you’ve recently opened inside VinnyChat
Search
Use the search bar at the top to find messages, your teammates, groups or themes in VinnyChat.
Group details
Shows information about a Group, such as a list of members who have joined the group, and files that have been shared with the Group.
You can also invite other teammates in Vincere to join, rename the Group, archive Group or send Direct Messages to a member.
Messaging options:
Append Vincere entities and files: append a Candidate / Job / Company / Contact / Placement / File in conversations. Your teammate can easily click to open the record in Vincere from VinnyChat.
Add files: Upload files from your computer and share files with your teammates. All shared files are accessible from the details of the conversation.
Add @mention: If you need to notify a teammate or a group, use @mention to get their attention and they will receive an email notification. Learn more about @mention in VinnyChat here.
Add shout-out: Give your teammate shoutouts and recognition for a job well done. Learn more about Shoutouts here.
Add emoji / Giphy: Add Emoji or Giphy reactions to messages to keep conversations fun.
💡 Did you know?
Keyboard shortcut for adding emoji: :emojikeyword: (example: type in :thumbsup: to add 👍 to your message) - Keyboard shortcut for adding Giphy: /gif
Start Zoom: Start Zoom meetings directly inside VinnyChat
👉 Check out this article for a complete guide on Zoom x Vincere Integration.
Thread actions:
Add reaction: Add an emoji reaction to a message
Mark as unread: If you’ve already read a message but need to come back to it later, you can mark the message as unread. The Direct Message or Group will then be bold, prompting you to reopen the message when you reopen VinnyChat.
Reply in thread: start a thread from a message to organize and keep track of all replies related to this message
Thread is connected to the original message.
Replies in thread won’t appear in the conversation’s main view.
Only users replying to the thread will be notified of new replies.
@ mention a user in a thread only notifies the person that is mentioned not everyone in the group
All threads are tracked in the Threads section of the left hand side menu.
Edit / Delete message:
If you have made a mistake, you can edit / delete the message.
📋 Note: Message deletions are permanent and cannot be undone.
4. VinnyChat on the Mobile App
Access VinnyChat on the go from Vincere’s Mobile App.
5. Your feedback matters
Here at Vinny, we listen. Your feedback matters so tell us what you’d like us to add to VinnyChat.
✨ See what we’ve delivered & what’s next on the roadmap here.
What you can do:
Vote on features that have been released and tell us your feedback.
Share with us what you think about the features being considered and vote on how important they are to you.
Submit new ideas on what you think we should add to our roadmap.
For more information, click on the “How to give feedback” tab (next to Feature Roadmap).
Happy Recruitment #TheVinnyWay🤩