Use this guide to locate and edit email templates in the Shift scheduler (8) group. Each section below explains what the template is used for and how to find it in Email templates.
How to locate and edit email template 19.1: Shift booked → Worker
Purpose: Use this template when you want to edit the email sent to a worker when a shift is booked.
Template Details:
Category: Shift scheduler
Template ID: 19.1
Name: Shift booked → Worker
Recipient Type: Worker
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.1 Shift booked → Worker.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.1 Shift booked → Worker is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 19.2: Shift cancelled → Worker
Purpose: Use this template when you want to edit the email sent to a worker when a shift is cancelled.
Template Details:
Category: Shift scheduler
Template ID: 19.2
Name: Shift cancelled → Worker
Recipient Type: Worker
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.2 Shift cancelled → Worker.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.2 Shift cancelled → Worker is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 19.3: Shift invitation → Worker
Purpose: Use this template when you want to edit the email sent to a worker when you invite them to a shift.
Template Details:
Category: Shift scheduler
Template ID: 19.3
Name: Shift invitation → Worker
Recipient Type: Worker
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.3 Shift invitation → Worker.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.3 Shift invitation → Worker is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 19.4: Shift accepted → User
Purpose: Use this template when you want to edit the notification email you receive when a worker accepts a shift.
Template Details:
Category: Shift scheduler
Template ID: 19.4
Name: Shift accepted → User
Recipient Type: User
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.4 Shift accepted → User.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.4 Shift accepted → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 19.5: Shift declined → User
Purpose: Use this template when you want to edit the notification email you receive when a worker declines a shift.
Template Details:
Category: Shift scheduler
Template ID: 19.5
Name: Shift declined → User
Recipient Type: User
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.5 Shift declined → User.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.5 Shift declined → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 19.6: Send Client Booking → Contact
Purpose: Use this template when you want to edit the email sent to a contact when you send a client booking from Shift scheduler.
Template Details:
Category: Shift scheduler
Template ID: 19.6
Name: Send Client Booking → Contact
Recipient Type: Contact
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.6 Send Client Booking → Contact.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.6 Send Client Booking → Contact is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 19.7: Send work schedule → Worker
Purpose: Use this template when you want to edit the email sent to a worker when you send a work schedule.
Template Details:
Category: Shift scheduler
Template ID: 19.7
Name: Send work schedule → Worker
Recipient Type: Worker
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.7 Send work schedule → Worker.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.7 Send work schedule → Worker is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 19.8: Auto-booked Candidate Sync Status: fail to sync → user
Purpose: Use this template when you want to edit the internal notification email you receive when an auto-booked candidate sync fails.
Template Details:
Category: Shift scheduler
Template ID: 19.8
Name: Auto-booked Candidate Sync Status: fail to sync → user
Recipient Type: User
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Shift scheduler.
Choose 19.8 Auto-booked Candidate Sync Status: fail to sync → user.
Select Default variant (or your custom variant).
In the left panel, the group Shift scheduler is selected.
The template 19.8 Auto-booked Candidate Sync Status: fail to sync → user is highlighted.
Under it, Default is visible as the variant option.