Use this guide to locate and edit email templates in the Communication Hub notifications (2) group. Each section below explains what the template is used for and how to find it in Email templates.
How to locate and edit email template 16.1: New message notification → User
Purpose: Use this template when you want to edit the email notification sent to you when you receive a new message in the Communication Hub.
Template Details:
Category: Communication Hub notifications
Template ID: 16.1
Name: New message notification → User
Recipient Type: User
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Communication Hub notifications.
Choose 16.1 New message notification → User.
Select Default variant (or your custom variant).
In the left panel, the group Communication Hub notifications is selected.
The template 16.1 New message notification → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 16.2: @mention notification → User
Purpose: Use this template when you want to edit the email notification sent to you when someone @mentions you in the Communication Hub.
Template Details:
Category: Communication Hub notifications
Template ID: 16.2
Name: @mention notification → User
Recipient Type: User
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select Communication Hub notifications.
Choose 16.2 @mention notification → User.
Select Default variant (or your custom variant).
In the left panel, the group Communication Hub notifications is selected.
The template 16.2 @mention notification → User is highlighted.
Under it, Default is visible as the variant option.