Click on the link to skip to the section you're interested in:

  1. Select an Email template (user, candidate, client)

  2. Edit the email template

  3. How to add the wildcard

  4. Site Email

On your Digital Admin dashboard, click Email on the left hand side menu.

Revert to Default: Tick the box to choose default email settings

Email Header Image: Upload your company logo or any image to use as email header

1/ Select the email template

Choose which email template you would like to edit.

a. User - These are the email templates that are sent to the Admin users of Digital

b. Candidate

Below is the list of templates sent to a candidate

c. Client

Below is the list of templates sent to a client or contact

Note: Template No. 5,6 & 7 are toggled OFF by default.

2/ Edit the email template

Subject: The subject field of your email template

Content: Where you create the body of your email. You can create templated content using supported wildcards at the bottom of the page.

3/ Adding the wildcard

Wildcards are personalized tokens / merge tags that you can use and add to your email templates.

To use the wildcard, copy the wildcard name and paste it into the Content area of the email.

Click ‘Update’ to save all the changes made.

4/ Site Email

Your Digital's site default email is noreply@vincere.io.

📌 Note: If you want the emails from Digital to be sent from your company email address instead of noreply@vincere.io, kindly reach out to the Support team.

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