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Connecting your Emails to Vincere
Connecting your Emails to Vincere

Seamlessly connecting your emails

Cherry avatar
Written by Cherry
Updated over a week ago

How to connect Emails to Vincere?

Vincere offers out-of-the-box support and synchronization for email accounts.

Your email is the heart of your business, which is why you can connect your email account to Vincere and send and receive messages from inside the system. Once you’ve connected your email, Vincere automatically attaches messages from Clients and Candidates to their records – so you don’t need to worry about losing important information or wasting your time with tedious data entry.

  1. You can connect your email from the User Settings on the upper right side of the system. 

  2. Look for the Email Settings section and connect your email.

    This image is showing how to connect your email to Vincere


  3. Click Email Type and choose your correct email provider.

This image showing Email Type when you connect and help customer to choose their correct email provider.

👉 If you have Outlook click HERE for assistance with enabling 2FA.

For IMAP / MS Exchange accounts, you will need to fill in other fields provided ie. server host. Kindly reach out to your email administrators for the information required.

Note: 2-way calendar sync is not available for emails connected via Imap connection.

Once successfully connected, Vincere syncs your email and calendar with the system.

👉 To access your emails, head to the sidebar menu and look for Email.

This image showing how to access emails on the sidebar menu

👉 To access your calendar, look for the Calendar icon from the sidebar menu.

This image showing how to access Calendar on the sidebar menu

Still having issues connecting?

If you are having trouble connecting please clear your cache and try again or attempt to connect in an incognito browser.

This image showing how to access Incognito window

Note: Due to provider limitations, we currently do not support Office 365 operated by 21Vianet.

💡 Pro tip:
You can also add your Email signature to Vincere so that every email you send from the system is personalized and properly branded.

This image showing you can add your email signature and customize it as desired

👉 If you are using Microsoft or Office 365 account, and you can't connect your emails, please refer to the help article here.

👉 If you face Email Syncing issues, check out the troubleshooting guide HERE


 Easy Peasy. 

#TheVincereWay 😃

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