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HireAra in Vincere

Learn how to integrate the HireAra candidate presentation tool with Vincere, including requesting API credentials, enabling the app in Marketplace, and granting access for your users.

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Written by Christina Haslebacher

This article explains how to connect the HireAra candidate presentation tool to Vincere so your recruiters can create branded candidate documents and save them directly back into the CRM without leaving Vincere.

📌 Note: You can watch a quick demo of HireAra in the embedded video in this article (if available in your help centre).

Set Up the Candidate Presentation Integration

  1. Log in to Vincere, then contact the Vincere support team to request the integration details for HireAra.

  2. When you receive the integration details, note the Client ID and API Key that Vincere Support provides.

  3. While you are still logged in to Vincere, copy the full URL from your browser’s address bar.

  4. Send the Client ID, API Key, and your Vincere URL to your HireAra account lead so they can start the integration on their side.

  5. In Vincere, click Settings, then click Marketplace.

  6. Find the HireAra tile in the Marketplace, then click it.

  7. Click the Setup tab on the HireAra tile, then turn Enable on for the integration.

  8. Ask each user who will access HireAra to open the HireAra integration in Vincere, then sign in to Vincere when prompted to grant HireAra access to their Vincere account. This authorisation is only required once per user.

📌 Note: For more information about API keys in Vincere, see All About API Key in Vincere.

Understand How the HireAra Integration Works

  1. Upload a candidate file to the candidate record in Vincere as usual.

  2. Open the HireAra integration, then select the candidate file you want to use.

  3. Use the integrated HireAra iframe to create a new formatted candidate presentation document using HireAra’s editing features.

  4. Save the formatted document so it is stored back against the candidate in Vincere.

This integration lets you work with HireAra’s full editing capabilities directly inside Vincere, so you can create branded, high-impact candidate documents without switching systems.

Get Started with HireAra

  1. In Vincere, click Settings, then click Marketplace.

  2. Locate the HireAra tile, then follow the link to the HireAra website to set up your HireAra account or book a demo with their team.

  3. After your HireAra account is created, complete the setup steps in Set Up the Candidate Presentation Integration so your recruiters can start using HireAra from within Vincere.

Where can I find HireAra on a Candidate Profile in Vincere?

Go to the candidate’s profile, then click Experience. The HireAra section is available on this tab.

  • Initially, the HireAra tab was located under the Integrations tab.

  • Later, in the old UI, it was moved to the Summary section.

  • Currently, in the new UI, the HireAra tab is located under the Experience tab. This change was made to streamline navigation and enhance usability.

📌 Note: A Vincere Administrator can use Field Configuration to move the HireAra section to a different tab.

  • If you cannot find the HireAra tab, ensure you are using the latest version of Vincere, verify that you have the necessary permissions to access the Experience tab, or contact your system administrator or Vincere support for further assistance. For detailed troubleshooting steps, refer to the new Troubleshoot the HireAra Integration section below.

Troubleshoot the HireAra Integration

CV Formatting Not Working

If CV formatting isn’t functioning as expected in Vincere:

  1. Log out of Vincere.

  2. Clear your browser’s cache and cookies.

  3. Log back into Vincere.

  4. Attempt to format CVs again using HireAra within the Vincere interface.

CV Parsing Not Accessible

If you cannot access CV parsing in HireAra from Vincere:

  1. Log in to HireAra directly in your browser.

  2. Return to Vincere and try parsing the CV again. Logging into HireAra separately can re-establish the session needed for parsing.

Re-authenticating HireAra

If the integration features are unavailable, re-authentication may be required:

  1. Sign in to HireAra using Single Sign-On (SSO) via the HireAra login page.

  2. Complete the setup in the standalone HireAra application.

  3. Return to Vincere, reload the page, and access the integration features under the Experience tab.

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