This article explains how to match screenshots to the correct System Users (7) email template, then safely open and edit the right template based on its subject, wildcards, and UI path.
How to locate and edit email template 1.1: Welcome email → User
Purpose: Use this template when you want to edit the welcome or account invitation email sent to an internal Vincere user.
Template Details:
Category: System Users
Template ID: 1.1
Name: Welcome email → User
Recipient Type: User (Internal Vincere user)
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select System Users.
Choose 1.1 Welcome email → User.
Select Default variant (or your custom variant).
In the left panel, the group System Users is selected.
The template 1.1 Welcome email → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 1.2: Forgotten password → user
Purpose: Use this template when you want to edit the forgot password email sent when an internal Vincere user clicks Forgot Password.
Template Details:
Category: System Users
Template ID: 1.2
Name: Forgotten password → user
Recipient Type: User (Internal Vincere user)
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select System Users.
Choose 1.2 Forgotten password → user.
Select Default variant (or your custom variant).
In the left panel, the group System Users is selected.
The template 1.2 Forgotten password → user is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 1.3: Reset Password → User
Purpose: Use this template when you want to edit the password reset confirmation email sent after an internal Vincere user’s password is reset.
Template Details:
Category: System Users
Template ID: 1.3
Name: Reset Password → User
Recipient Type: User (Internal Vincere user)
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select System Users.
Choose 1.3 Reset Password → User.
Select Default variant (or your custom variant).
In the left panel, the group System Users is selected.
The template 1.3 Reset Password → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 1.4: Delete Talent Pool → User
Purpose: Use this template when you want to edit the notification email sent when a Talent Pool is deleted.
Template Details:
Category: System Users
Template ID: 1.4
Name: Delete Talent Pool → User
Recipient Type: User (Internal Vincere user)
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select System Users.
Choose 1.4 Delete Talent Pool → User.
Select Default variant (or your custom variant).
In the left panel, the group System Users is selected.
The template 1.4 Delete Talent Pool → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 1.5: Notify user about the deletion of the Distribution list → User
Purpose: Use this template when you want to edit the notification email sent when a Distribution List is deleted.
Template Details:
Category: System Users
Template ID: 1.5
Name: Notify user about the deletion of the Distribution list → User
Recipient Type: User (Internal Vincere user)
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select System Users.
Choose 1.5 Notify user about the deletion of the Distribution list → User.
Select Default variant (or your custom variant).
In the left panel, the group System Users is selected.
The template 1.5 Notify user about the deletion of the Distribution list → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 1.6: Create account in Access Identity → User
Purpose: Use this template when you want to edit the Access Identity account creation/invitation email sent to an internal Vincere user.
Template Details:
Category: System Users
Template ID: 1.6
Name: Create account in Access Identity → User
Recipient Type: User (Internal Vincere user)
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select System Users.
Choose 1.6 Create account in Access Identity → User.
Select Default variant (or your custom variant).
In the left panel, the group System Users is selected.
The template 1.6 Create account in Access Identity → User is highlighted.
Under it, Default is visible as the variant option.
How to locate and edit email template 1.6: Notify user about the deletion of the Company list
Purpose: Use this template when you want to edit the notification email sent when a Company List is deleted.
Template Details:
Category: System Users
Template ID: 1.6
Name: Notify user about the deletion of the Company list
Recipient Type: User (Internal Vincere user)
Clear Navigation Steps:
Go to Settings, then click Email templates.
In the left panel, select System Users.
Choose 1.6 Notify user about the deletion of the Company list.
Select Default variant (or your custom variant).
In the left panel, the group System Users is selected.
The template 1.6 Notify user about the deletion of the Company list is highlighted.
Under it, Default is visible as the variant option.
Before you save changes
Make sure you are in the correct Brand
Confirm you are editing the correct template variant (Default or custom)
Review any System banner shown in the editor
Use Preview to check the output before saving