This article is relevant only for customers with access to the Vincere Portals (Digital) product.
1. To set up users in your Portals Admin dashboard, click Users on the left-hand side menu.
2. Click ‘Create User’ and fill out the details.
Name
Email
Password - set a temporary password
Account Activated - Only tick this box if you want the user to log in using the Password that you've set (great for creating a dummy/test account). If not, leave this unticked and the user will receive an email to verify their account.
2. Select "Admin" in the User Role - The user will have access to the Admin dashboard and Customizer.
3. Click “Create User” once done.
Email Received by the User:
NOTE: All emails from Portals are from noreply@vincere.io
To update your site's email to your company email address, kindly reach out to our Support team.
⚠️If you are unable to sign in to your Vincere Portals account because you have forgotten your password, you can have a reset link sent to your email address.
Click the Forgot Your Password link on the Login Page