This article is relevant only for customers who have access to the Vincere Portals (Digital) product.
Click on the link ⏬ to skip to the section you're interested in:
On your Admin dashboard, click Email on the left-hand side tab.
Revert to Default: Tick the box to choose default email settings
Email Header Image: Upload your company logo or any image to use as email header
1/ Select the email template
Choose which email template you would like to edit.
a. User - These are the email templates for Admin User management.
b. Candidate - These are the email templates related to Candidate flows.
(Note: the email number may vary in your Portals account based on your settings.)
Here's the list of templates that can be turned off - all emails are on by default:
Welcome to Portals
Send job application notification to job owner
Send job application notification to candidates
Job Alert
Subscription email
Request Consent (to disable this email: go to Settings > GDPR > Send Request Consent Email)
Notification for Onboarding documents
Notification for Application Withdrawal
Notification for Candidate Registration
c. Client - These are the email templates related to Client flows.
Here's the list of templates that can be turned off:
Welcome to Portals
User Applied to Vacancy Notification - off by default
Admin New Vacancy Created Notification - off by default
Client New Vacancy Created Notification - off by default
2/ Edit the email template
Subject: The subject field of your email template
Content: Where you create the body of your email. You can create templated content using supported wildcards at the bottom of the page.
3/ Adding the wildcard
Wildcards are personalized tokens / merge tags that you can use and add to your email templates.
To use the wildcard, copy the wildcard name and paste it into the Content area of the email.
Click ‘Update’ to save all the changes made.
4/ Site Email
Your Portals site default email is noreply@vincere.io.
📌 Send a request to our Customer Support team before updating the Site Email field.
