Use this guide to set up a branded domain for your Vincere Engage Job Portal. This allows you to remove “vincere.io” from your URL and display your own company domain (e.g., jobs.acerecruitment.com).
📌 Note: It may take several hours for the DNS changes to take effect, depending on your hosting provider.
Set Up Your Custom Domain
Log in to your website hosting account and go to DNS Settings.
Add a CNAME Record.
Example:
Name/Host: jobs.
Points to: qjb-sin.vincere.io (for Asia) or qjb-fra.vincere.io (for EU).
If you are unsure, contact your web hosting provider for guidance.
In Vincere, go to Marketplace, then click on Engage.
Click on Setup, then click Job Board.
Scroll down to the Custom Domain section.
Enter the domain you want your visitors to see (e.g., jobs.acerecruitment.com).
Click Save.
Verify your DNS setup using tools such as nslookup or dig to confirm that the record points to the correct destination.
📌 Note: Vincere uses AWS hosting. Because IP addresses may change dynamically, always rely on DNS records instead of static IPs.
Configure a Custom Domain in Wix
In Wix, go to your DNS settings and click + Add Record under the CNAME (Aliases) section.
In the Host Name field, enter the hostname (e.g., jobs, opportunities, careers).
Do not type your full domain name - only the hostname.
In the Value field, enter:
qjb-sin.vincere.io (for Asia).
qjb-fra.vincere.io (for EU).
Save your changes.
In Vincere, go to Marketplace, then click on Engage.
Click on Setup, then click Job Portal.
Click on Custom Domain, then paste your custom domain (e.g., jobs.amazingfirm.com).
Click Save to make your domain live.
💡 You can use a DNS lookup tool to verify that your records are resolving correctly.
Configure a Custom Domain in WordPress
In WordPress, go to your DNS Management panel.
Select the CNAME record type and click Add New DNS Record.
Enter your hostname (e.g., jobs, careers, opportunities).
In the Points to / Alias of field, enter:
qjb-sin.vincere.io (for Asia).
qjb-fra.vincere.io (for EU).
Click Save.
In Vincere, go to Marketplace, then click on Engage.
Click on Setup, then click Job Portal.
Click on Custom Domain
Paste your custom domain (e.g., careers.amazingfirm.com).
Save the changes. The domain will be active within a few hours.
📌 DNS field names may vary slightly between hosting providers.
Configure a Custom Domain in GoDaddy
In GoDaddy, select your domain and open the Domain Settings page.
Under Additional Settings, select Manage DNS.
Scroll down and add a new CNAME record.
Enter the hostname (e.g., jobs, opportunities, careers).
Do not type your full domain name—only the hostname.
In the Value field, enter:
qjb-sin.vincere.io (for Asia)
qjb-fra.vincere.io (for EU)
Click Save.
In Vincere, go to Marketplace, then click on Engage.
Click on Setup, then click Job Portal.
Click on Custom Domain
Paste your custom domain (e.g., opportunities.amazingfirm.com).
Click Save to apply changes.
💡 Best Practices
Always test your DNS configuration using nslookup, dig, or WhatsMyDNS before finalizing.
For EU deployments, use qjb-fra.vincere.io.
Allow several hours for propagation after saving your changes.
Ensure your custom domain is SSL-enabled once it is active.
🤔 FAQs
Q1: My SSL certificate is not working. What should I do?
Answer: If SSL fails, go back to Job Portal Site Settings in Vincere and click Save again to reissue the certificate.
Q2: Why does my URL show “Site Cannot Be Reached”?
Answer: This may happen if the DNS values are incorrect. Use WhatsMyDNS to check your records.
Green check marks = live domain.
Red X marks = DNS issue. Recheck your setup.
Q3: How long will it take for my custom domain to go live?
Answer: It usually takes a few hours for DNS changes to propagate, depending on your hosting provider.
By following these steps, you can efficiently remove ‘vincere.io’ from your URL and set up a custom domain. For further assistance, feel free to reach out to our support team.
Happy Recruitment #TheVinnyWay🤩