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⭕ What is Devyce, and How Does it help?
Devyce is an AI-powered communication system ✨ that improves customer relationships and boosts productivity.
It offers live call analysis, automatically syncing phone data with your CRM for seamless tracking.
👉 With global number availability and privacy protection, Devyce makes communication simple and secure.
It’s flexible, allowing easy user management, and integrates with Vincere to enhance team collaboration.
⭕ Setting Up Devyce in Vincere
Step 1: Request Integration Credentials
Contact the Vincere support desk to request the integration details for Devyce. You’ll receive two key items:
Client ID: e.g.,
12345678-1234-1234-1234-123456789012
API Key: e.g.,
87654321-4321-1234-1234-123456789012
While logged into Vincere, copy the URL from your browser (see the provided screenshot).
Step 2: Grant Devyce Access
Navigate to the Integration section of the Devyce Portal.
Click on the 'Configuration' dropdown under the 'Vincere' integration.
Click on step 2 and input the values into the corresponding fields.
Click on 'Connect' to connect the integration.
👉 Need help connecting Devyce and Vincere? See Devyce's Setup Guide.
⭕ How Does the Integration Work?
Once you've successfully connected Devyce with Vincere, you'll be able to:
Click to dial within Vincere.
View all your Vincere contacts in the mobile app & softphone.
View all call and SMS history within Vincere.
View all AI call summaries in Vincere.
View call tags in goals/activities.
⭕ Getting Started with Devyce
Devyce is available in Vincere’s Marketplace
👉 To start using Devyce, head over to Devyce's Website to find the right plan for you or request a demo here.
🤝 Need Support for the Devyce Integration?
Reach out to a member of Devyce's support team HERE
Happy Recruitment #TheVinnyWay🤩