Devyce is an AI-powered communication system ⨠that improves customer relationships and boosts productivity.
It offers live call analysis, automatically syncing phone data with your CRM for seamless tracking.
With global number availability and privacy protection, Devyce makes communication simple and secure.
Itâs flexible, allowing easy user management, and integrates with Vincere to enhance team collaboration.
Setting Up Devyce in Vincere
Step 1: Request Integration Credentials
Contact the Vincere support desk to request the integration details for Devyce. Youâll receive two key items:
Client ID: e.g.,
12345678-1234-1234-1234-123456789012API Key: e.g.,
87654321-4321-1234-1234-123456789012
While logged into Vincere, copy the URL from your browser (see the provided screenshot).
Step 2: Grant Devyce Access
Navigate to the Integration section of the Devyce Portal.
Click on the 'Configuration' dropdown under the 'Vincere' integration.
Click on step 2 and input the values into the corresponding fields.
Click on 'Connect' to connect the integration.
Need help connecting Devyce and Vincere? See Devyce's Setup Guide.
How Does the Integration Work?
Once you've successfully connected Devyce with Vincere, you'll be able to:
Click to dial within Vincere.
View all your Vincere contacts in the mobile app & softphone.
View all call and SMS history within Vincere.
View all AI call summaries in Vincere.
View call tags in goals/activities.
Getting Started with Devyce
Devyce is available in Vincereâs Marketplace
To start using Devyce, head over to Devyce's Website to find the right plan for you or request a demo here.
Need Support for the Devyce Integration?
Reach out to a member of Devyce's support team HERE