Click on the link ⏬ to skip to the section you're interested in:
On your Admin dashboard, click Email on the left hand side menu.
Revert to Default: Tick the box to choose default email settings
Email Header Image: Upload your company logo or any image to use as email header
1/ Select the email template
Choose which email template you would like to edit.
a. User - These are the email templates that are sent to the Admin users of Digital
Below is the list of templates sent to a candidate
Note: You can turn OFF Templates No. 3, 5, 6, 7, 8. This is ON by default.
Below is the list of templates sent to a client or contact
Note: Template No. 5, 6 & 7 are toggled OFF by default.
2/ Edit the email template
Subject: The subject field of your email template
Content: Where you create the body of your email. You can create templated content using supported wildcards at the bottom of the page.
3/ Adding the wildcard
Wildcards are personalized tokens / merge tags that you can use and add to your email templates.
To use the wildcard, copy the wildcard name and paste it into the Content area of the email.
Click ‘Update’ to save all the changes made.
4/ Site Email
Your Portals site default email is firstname.lastname@example.org.
📌 Send a request to our Customer Support team before updating the Site Email field.