Setting Up Your Custom Domain to Remove ‘vincere.io’ from Your URL
⭕ Step-by-Step Guide
Log into your website hosting account and go to the DNS Settings.
Add a CNAME Record:
In the DNS Settings, add a CNAME record. If you have difficulty with this, check with your website provider.
Example: Set 'Name or Host' = 'jobs' in the DNS settings, then enter jobs.yourdomain.com (e.g., jobs.acerecruitment.com).
Configure in Vincere:
Go to Vincere Marketplace > Engage > Setup > Job Board.
Scroll down to the Custom Domain section.
Enter the domain you want your website visitors to see. Ensure it matches what you entered in your website hosting account.
Click on Save
📝 Note: It may take a few hours for the custom domain to work depending on your provider.
⭕ Wix
1. Click +Add Record in the CNAME (Aliases) section.
2. Click the Host Name field and enter a hostname (e.g., jobs, opportunities, careers).
📝 Important Note: Do not type in your full domain, only the hostname for Wix.
3. Click the Value field and enter the web address the record points to (e.g., qjb-sin.vincere.io).
📝 Note: If your deployment is set in EU, the correct CNAME will be: qjb-fra.vincere.io
The final result of your configuration should look like this:
4. Once you have configured your Wix custom domain, you may now head over to your Job Portal settings and apply the custom domain you’ve created.
Please head over to: Settings > Marketplace > Engage > Setup > Job Portal > Custom Domain.
5. Paste your custom domain e.g jobs.amazingfirm.com
6. Save the changes and your custom domain should be live.
⭕ WordPress
1. Select the DNS Record Type from the dropdown and click Add New DNS Record.
2. Click CNAME.
3. Enter a hostname in the Host/Name field (e.g., jobs, opportunities, careers).
📝 Note: Different providers may use different terminology for the various DNS fields than what you see in WordPress.com. This is because there is no standard set of words used for the different fields of a DNS record.
4. Enter the web address the record points to in the Points to/Alias of field (e.g., qjb-sin.vincere.io).
📝 Note: Your record point depends on which region you are and this information can be found inside the Custom Domain section.
5. Click Save.
The final result of your configuration should look like this:
6. Once you have configured your WordPress custom domain, you may now head over to your Job Portal settings and apply the custom domain you’ve created.
Please head over to: Settings > Marketplace > Engage > Setup > Job Portal > Custom Domain.
7. Paste your custom domain e.g careers.amazingfirm.com
8. Save the changes and your custom domain should be live for few hours after that.
⭕ GoDaddy
1. Choose a domain to access the Domain Settings page.
2. Under Additional Settings, select Manage DNS.
3. Scroll down and set the record type as CNAME.
4. Enter a hostname in the Host field (e.g., jobs, opportunities, careers).
📝 Important note: Do not type in your full domain as you only need the hostname for GoDaddy.
5. Click the Value field and enter a web address the record points to e.g qjb-sin.vincere.io
📝 Note: Your record point depends on which region you are and this information can be found inside the Custom Domain section.
6. Click Save.
7. Once you have configured your WordPress custom domain, you may now head over to your Job Portal settings and apply the custom domain you’ve created.
Please head over to: Settings > Marketplace > Engage > Setup > Job Portal > Custom Domain.
8. Paste your custom domain e.g opportunities.amazingfirm.com
⭕ Frequently Asked Questions
SSL Certification Not Working?
This issue may arise if the custom domain URL was set up in the eHub settings before creating the domain with your website provider. To resolve this:
✅ Resolution: Go back to the Job Portal Site Settings and click the Save button at the bottom of the page again.
Why Does My URL State ‘Site Cannot Be Reached’?
This could happen if the values are not typed in correctly. To check your custom domain status, visit WhatsMyDNS:
If regions are set to green (check mark), your domain is live.
If regions are set to red (x marks), reconfigure the custom domain settings.
📝 NOTES
It may take a few hours for the custom domain to work depending on your provider.
For EU deployment, use qjb-fra.vincere.io as the correct CNAME.
Once the custom domain is set up and authenticated, it will show as a secure connection.
By following these steps, you can efficiently remove ‘vincere.io’ from your URL and set up a custom domain. For further assistance, feel free to reach out to our support team.
Happy Recruitment #TheVinnyWay🤩