Here is a guide on how to setup your custom domain to remove ‘vincere.io’ from your URL.

  1. First log into your website hosting account and go to the DNS Settings.

  2. You will need to add a CNAME record in the DNS Settings. Check with your website provider if you have difficulty with this.

  3. Then go to your Vincere Marketplace > Engage > Setup > Job Board and scroll down to Custom Domain section. Enter the domain you want your website visitors to see.

  4. Make sure it matches what you entered in your website hosting account.

    For example, you’ve set up ‘Name or Host’ = ‘jobs’ in the DNS settings, you will then enter jobs.yourdomain.com (Eg: jobs.acerecruitment.com)

Click here to see how to configure on your Web hosting site:

  1. Wix

  2. Wordpress

  3. GoDaddy

Adding a Custom Domain in Wix:

  1. Click +Add Record in the CNAME (Aliases) section.

  2. Click the Host Name field and enter a hostname e.g jobs, opportunities, careers

Important: Do not type in your full domain as you only need the hostname for Wix.

3. Click the Value field and enter a web address the record points to e.g ‘qjb-sin.vincere.io’

Note: Your record point depends on which region you are and this information can be found inside the Custom Domain section.

4. Click Save

The final result of your configuration should look like this:

5. Once you have configured your Wix custom domain, you may now head over to your Job Portal settings and apply the custom domain you’ve created.

Please head over to: Settings > Marketplace > Engage > Setup > Job Portal > Custom Domain.

6.Paste your custom domain e.g jobs.amazingfirm.com

7. Save the changes and your custom domain should be live.

Adding a Custom Domain in WordPress:

  1. Select the DNS record Type from the dropdown

  2. Select Add New DNS Record and click CNAME

  3. Click the Host/Name field and enter a hostname e.g jobs, opportunities, careers

Note: Different providers may use different terminology for the various DNS fields than what you see in WordPress.com. This is because there is no standard set of words used for the different fields of a DNS record.

4. Click the Points to/Alias of field and enter a web address the record points to e.g ‘qjb-sin.vincere.io’

Note: Your record point depends on which region you are and this information can be found inside the Custom Domain section.

5. Click Save

The final result of your configuration should look like this:

6. Once you have configured your WordPress custom domain, you may now head over to your Job Portal settings and apply the custom domain you’ve created.
Please head over to: Settings > Marketplace > Engage > Setup > Job Portal > Custom Domain.

7. Paste your custom domain e.g careers.amazingfirm.com

8. Save the changes and your custom domain should be live.

Adding a Custom Domain in GoDaddy:

  1. Choose a domain to access the Domain Settings page

  2. Under Additional Settings , select Manage DNS

  3. Scroll down to the bottom to see the line, Click on Type and set it as CNAME

  4. Click the Host field and enter a hostname e.g jobs, opportunities, careers

Important: Do not type in your full domain as you only need the hostname for GoDaddy

5. Click the Value field and enter a web address the record points to e.g ‘qjb-sin.vincere.io’

Note: Your record point depends on which region you are and this information can be found inside the Custom Domain section.

6. Click on Save

7. Once you have configured your WordPress custom domain, you may now head over to your Job Portal settings and apply the custom domain you’ve created.
Please head over to: Settings > Marketplace > Engage > Setup > Job Portal > Custom Domain.

8. Paste your custom domain e.g opportunities.amazingfirm.com

Frequently Asked Questions

1. SSL Certification not working?

This is highly due to the custom domain URL being setup first in the eHub settings before creating the domain for it from your website provider.

To resolve this issue, you can simply go back to the Job Portal Site Settings and click the Save button at the bottom of the page once more.

2. Why does my URL state ‘Site cannot be reached’?

This could happen if the values are not typed in correctly, to check your custom domain status you can refer on this link:

https://www.whatsmydns.net/#CNAME

  • If the regions are set to green (check mark) this means your domain is live

  • If the regions are set to red (x marks) this means the custom domain settings need to be re-configured.

Did this answer your question?