Our new integration lifts limits on sending emails from within Vincereā. This means that you can now send bulk emails to your Contacts or Candidates via the SendGrid integration and keep track of all emails from inside Vinny.
By integrating SendGrid, your emails leverage enhanced delivery reliability, improved deliverability rates, greater scalability for managing larger email lists, and advanced tracking capabilities to monitor performance.
SendGrid is a cloud-based email service that provides transactional and marketing email delivery, now available in Vincereās marketplace.
SendGrid provides businesses with enhanced reliability for email deliveries and is specifically optimized for high-volume, bulk email campaigns while offering tools for analytics and troubleshooting.
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ā How to get started with SendGrid in Vincere?
To get started, reach out to SendGrid to sign up for an Email API Plan.
Once you have a SendGrid account, set up the integration from within Vincere:
Go to Settings > Marketplace
Click on the SendGrid title
Click Setup
Enable the SendGrid toggle
Enter your SendGrid API key.
š Note: The API key can be retrieved from your SendGrid account.
š From here, you can also control User Permissions for SendGrid.
ā How to send emails by SendGrid within Vincere?
You can send bulk emails from any of these places inside Vincere:
Candidates / Contacts
Talent Pool / Distribution List
Job profile > Application table (send emails to Candidates only)
Candidate / Contact Advanced Search
Select the Candidates or Contacts that you want to send emails to.
If you want to select all Candidates or Contacts in the list, select one candidate first.
A Select all xxx Candidates button will pop up showing you how many Candidates / Contacts in your database can be selected.
š Important Notes:
This option is only available for sending email via SendGrid.
If you can't find this option, you may haven't had permission on Sendgrid yet, please reach out to your colleague (Admin User) for granting permission.
Before sending an email out, double-check your SendGrid Email Plan to make sure you are not exceeding the limitation of emails that can be sent from your SendGrid account.
The attachment file size limit is 7 MB.
If you're facing bulk email sending or subscription issues, consider these best practices:
Ensure all recipient subscriptions are active to prevent email blocks.
Optimize your contactsā subscription permissions using Vincereās bulk update feature.
Verify email system connections are functional for reliable deliveries.
ā Where to track emails actioned by SendGrid within Vincere?
You have a few different options to track emails once theyāre sent:
1. From the Candidateās or Contactās profile
Once the emails are sent, you can track the email history from the Candidateās or Contactās profile > Emails tab.
š Note: If you encounter any issues with a candidate or contact haven't received the mail, please make sure that the receiver has been subscribed inside Vincere before you send the mail to them
š For more details on this, please refer to this article:
āEmail Permission/Subscription
Additionally, ensure that each contact has their subscription status marked as "Subscribed" and leverage Vincereās feature to bulk update email permissions efficiently via the table view. Validate email formatting and ensure that your Vincere email integration is functioning properly to avoid sending disruptions.
2. From Vincereās Email Feature
You can also see all emails that have been sent via SendGrid from your Inbox inside Vincere.
Click on Emails on the left-hand side menu > select SendGrid to open the SendGrid mailbox.
From here, you can also filter by Bounced Email to see which emails have bounced.
3. From your SendGrid account
From your SendGrid account, click on Activity > Filter by time to see the email log.
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