Troubleshooting Profit Calculations and Stage Indicators in Vincere
Vincere provides critical tools for managing candidate profiles efficiently, but users may occasionally encounter challenges with profit calculations or stage indicators. This article outlines the steps to resolve these common concerns.
Adjusting Profit Calculator Settings
Issues with "no profit" appearing during the placement setup are typically related to the Fee Model configuration in the Profit Calculator. Follow these steps to resolve:
Navigate to the Job Profile > Compensation & Fee Tab.
Scroll to the bottom to locate the Fee Model section.
Add a Fee Model and assign the relevant settings under the Profit Calculator.
Ensure the Fee Model is correctly implemented for accurate placement profits. For more detailed guidance, you can refer to the help article on Fee Model setup.
Resolving Incorrect Highest Stage Indicators
If a candidate's highest stage shows as "Sent" instead of "Placement," it's due to how the ATS determines the highest stage. The ATS prioritizes the highest stage from the most recent application. For instance, if a candidate was previously "Placed" but recently floated to a contact, the highest stage would reset to "Sent." Understanding this behavior helps in correctly interpreting stage indicators in Vincere.
Best Practices for Configuring Candidate Stages and Fees
Always verify Fee Models are updated within the Profit Calculator for placements.
Regularly review stage indicators to ensure accuracy aligns with the intended candidate workflow.
By incorporating these practices, users can troubleshoot and maintain more accurate candidate profiles within Vincere efficiently.