Inside Vincere there are two ways to connect your emails.
Secondly there is also an option for system mail settings. This is a secondary email entered only once by your super user as a backup.
If for whatever reason your personal emails aren't connected or have disconnected (if you've changed your email password etc) any emails sent from Vincere will still send - however they'll send from what is entered in system mail settings by your Vincere super user. This is why it's important to enter a generic business email in here e.g. email@example.com or firstname.lastname@example.org.
Important: If there's nothing entered here the email will still send- but it will send from email@example.com so it's important to enter a backup company wide email here - not a personal email.
Follow these steps to setup your company wide backup email:
- Head to Admin Settings
2. Choose Email | LinkedIn Settings and then 2. System Mail Settings
4. Add a company generic signature > hit save and you're good to go!