Always good to have a backup. The System Mail Settings in Vincere allow your organization to maintain seamless communication even when individual user emails are disconnected or encounter issues.
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⭕ Overview
The System Mail Settings is a backup email address configured by your Vincere Super User. It ensures that critical emails and internal notifications continue to send even when personal email accounts are disconnected.
For example, after a password change.
It also serves as the default "from" address for specific internal communications within Vincere.
🗝️ Key Benefits of System Mail Settings
Ensures Continuity: Keeps outbound emails flowing if a personal email disconnects.
Fallback Communication: Sends system-generated emails from a central email address.
Manages Internal Notifications: Used for alerts such as @mentions or tag notifications in comments.
Prevents Missed Alerts: Avoids issues caused by email misconfigurations or disconnects.
⭕ How to Set Up System Mail Settings
📌 Only Super Users can access and update this setting.
Navigate to Settings, click on Admin Settings.
Head to Email Settings, then click on Edit Mail Settings.
Enter a Backup Email:
Use a generic company-wide email address, such as:
hello@vincere.iosupport@yourbusiness.co.uk
Connect the Email: Follow the prompts to securely connect the email account.
Verify the Connection:
Look for a success indicator to confirm that the email is connected.
If the connection fails, review the settings and try again.
🤩 Best Practices
Use a shared business email, not a personal one.
Keep login credentials up to date for the backup email.
Test the connection regularly to ensure it's working.
Communicate changes to relevant team members.
🤔 FAQs
Q1: What happens if no system email is set?
Answer: Vincere will send from its default internal address, which may not align with your company's branding or may be overlooked by recipients.
Q2: Who can configure the System Mail Settings?
Answer: Only users with Super User permissions can set or update this setting.
Q3: Are users alerted when their email disconnects and the system email is used?
Answer: No automatic alert is sent. It's good practice to regularly verify email connection statuses in Vincere.
Happy Recruitment #TheVinnyWay🤩
#TheVincereWay 🤓