To remove your 2FA account for your account, you would need to follow the steps below:
Sign in to https://identity.accessacloud.com/.
Select My Account, then click Two-Factor Authentication.
Click the red Disable two-factor authentication button
If you are unable to login, please use your backup codes to try and login. However, if you do not have access to your backup codes anymore, please follow the steps below:
How to request 2FA removal for yourself or a team member:
NOTE: The MFA removal form must be completed by a manager in Director level or higher in order for this form to be processed.
MFA Removal Request form
Once our internal team receives this email, a process will be initiated to grant the request. Please note that this process may take 24 - 48 business hours from receipt confirmation.